Website Privacy Notice
Last updated: January 26, 2026.
1. About this Notice
1.1 This Privacy Notice (“Notice”) explains how we (as defined below) collect, share and use any information that, alone or in combination with other information, relates to you (“Personal Data”) in your capacity as a visitor of one of our Websites, customer, or registered users (“you” and “your”) of Oregon Tool and its subsidiaries and affiliates (collectively “Oregon Tool”, “we”, “us”, and “ours”).
1.2 This Notice also sets out the rights that you have in relation to the Personal Data that we process about you and how you can exercise them.
1.3 Please note that this Notice applies to websites operated by Oregon Tool, including but not limited to: www.oregontool.com; www.oregonproducts.com; www.carltonproducts.com; www.icsdiamondtools.com; or www.woodsequipment.com (individually “Website” and collectively, “Websites”).
1.4 Oregon Tool treats compliance with its privacy obligations seriously. This is why we have developed this Notice, which describes the standards that Oregon Tool applies to protect Personal Data.
1.5 For the purposes of this Notice, the Oregon Tool entity which website you visit or which contracts with you acts as the data controller for their Personal Data. As a data controller, that Oregon Tool entity is responsible for ensuring that the processing of Personal Data complies with applicable data protection law, and specifically with the General Data Protection Regulation. In addition, Oregon Tool Inc. may also act as data controller for certain processing activities in relation to your Personal Data on a group-wide level.
1.6 Please take the time to read this Notice carefully. If you have any questions or comments, please contact us at [email protected].
1.7 California Residents: Additional information for California residents is available at the bottom of this policy.
2. What Personal Data does Oregon Tool collect and why?
2.1 The types of Personal Data that we may collect about you, and the reasons why we process it, include:
Purposes for which we collect it |
Personal Data we collect |
Legal grounds for processing |
Applicable to all data subjects |
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| To administer and maintain our Website and our IT systems (including monitoring, troubleshooting, data analysis, testing, system maintenance, repair and support, reporting and hosting of data). | – Identity and Contact Data – Account Data – Device Data – Website Usage Data |
Our and our third parties’ legitimate interests (to operate, provide and improve our business, including our Website; to detect or prevent Illegal activities (e.g. fraud) and/or to manage the security of our IT infrastructure). |
| Comply with legal and regulatory obligations to which we are subject, including our obligations to respond to your requests under data protection law. | – Identity and Contact Data – Account Data – Transaction Data – Website Usage Data – Communication Data |
Legal obligation. |
| Protect our legal rights (including where necessary, to share information with law enforcement and others), for example to defend claims against us and to conduct litigation to defend our interests. | – Identity and Contact Data – Account Data – Transaction Data – Website Usage Data – Communication Data |
Our legitimate interests to protect our business interests. |
You are a visitor of one of our websites |
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| Maintaining and administering our Website | – Please see the information we provide below on cookies and our consent management platform. | Contractual necessity to perform the applicable terms and conditions |
| Improving and optimizing our Website | – Please see the information we provide below on cookies and our consent management platform. | Your consent for cookies provided through the consent management platform. |
| Responding to your queries when you contact us | – Identity and Contact Data – Enquiry |
Our legitimate interest in handling your questions and requests (or pre-contractual measures if we then conclude a contract) |
You have registered an account one of our websites (Registered user) |
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| Register your account on our Website to manage and administer your account, to facilitate purchases you make (including, where applicable, providing special discounts and managing online loyalty programmes) and to manage returns. | – Identity and Contact Data – Account Data – Transaction Data – Communication Data |
Contractual necessity to perform the applicable terms and conditions |
You have purchased one of our products (Customer) |
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| Provide and deliver products and services, including delivery of products, electronic receipts and returns information, warranty and repairs. | – Identity and Contact Data – Account Data – Communication Data – Transaction Data |
Contractual necessity to perform the applicable terms and conditions |
| Process transactions, including online payment and in-stored delayed payment options (via oregonproducts.com | – Identity and Contact Data – Account Data – Communication Data – Transaction Data |
Contractual necessity to perform the applicable terms and conditions |
| Respond to your communications regarding our products and services, send you service updates, confirmations, invoices, technical notices, updates, security alerts, support and administrator messages, respond to your enquiries, requests or complaints. | – Identity and Contact Data – Account Data – Transaction Data – Communication Data – Uploaded Content – Device Data – Website Usage Data |
Contractual necessity to perform the applicable terms and conditions |
| Reviewing communications with you for customer support and quality assurance and training purposes, and related recordkeeping. | – Identity and Contact Data – Account Data – Transaction Data – Communications Data – Uploaded Content – Device Data – Website Usage Data |
Necessary for our legitimate interests (to operate, provide and improve our business; to communicate with you) – where our communications are not necessary to perform or enter into a contract with you. |
If we ask you to provide any other Personal Data not described above, then the Personal Data we will ask you to provide, and the reasons why we ask you to provide it, will be made clear to you at the point we collect that Personal Data.
2.2 We may also collect certain information automatically from your device. Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location) and other technical information. We may also collect information about how your device has interacted with our website, including the pages accessed and links clicked.
Collecting this information enables us to better understand the visitors who come to our website, where they come from, and what content on our website is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our website to our visitors.
Some of this information may be collected using cookies and similar tracking technology, as explained further in our “Cookie Notice” available on the specific website you are visiting.
2.3 From time to time, we may receive Personal Data about you from third party sources (including retailers, market research agencies, etc.) but only where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your Personal Data to us.
The types of Personal Data we collect from third parties include contact details such as name, email address, phone number, etc. and we use this Personal Data we receive from these third parties to fulfil orders, participate in surveys, or receive promotional materials.
2.4 In general, we will use the Personal Data we collect from you only for the purposes described in this Notice or for purposes that we explain to you at the time we collect your Personal Data. However, we may also use your Personal Data for other purposes that are not incompatible with the purposes we have disclosed to you (such as archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes) if and where this is permitted by applicable data protection laws.
3. Who does Oregon Tool share your Personal Data with?
3.1 We may disclose your Personal Data to the following categories of recipients:
(a) to our group companies for purposes consistent with this Notice. We take precautions to allow access to Personal Data only to those staff members who have a legitimate business need for access and with a contractual prohibition of using the Personal Data for any other purpose.
(b) to our third-party vendors, services providers and partners who provide data processing services to us, or who otherwise process Personal Data for purposes that are described in this Notice or notified to you when we collect your Personal Data. This may include disclosures to third party vendors and other service providers we use in connection with the services they provide to us, including to support us in areas such as IT platform management or support services, infrastructure and application services, marketing, data analytics;
(c) to any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person;
(d) to our auditors, advisors, legal representatives and similar agents in connection with the advisory services they provide to us for legitimate business purposes and under contractual prohibition of using the Personal Data for any other purpose;
(e) to a potential buyer (and its agents and advisers) in connection with any proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your Personal Data only for the purposes disclosed in this Notice;
(f) to any other person if you have provided your prior consent to the disclosure.
4. How we protect your privacy
4.1 We will process Personal Data in accordance with this Notice, as follows:
(a) Fairness: We will process Personal Data fairly. This means that we are transparent about how we process Personal Data and that we will process it in accordance with applicable law.
(b) Purpose limitation: We will process Personal Data for specified and lawful purposes, and will not process it in a manner that is incompatible with those purposes.
(c) Proportionality: We will process Personal Data in a way that is proportionate to the purposes which the processing is intended to achieve.
(d) Data accuracy: We take appropriate measures to ensure that the Personal Data that we hold is accurate, complete and, where necessary, kept up to date. However, it is also your responsibility to ensure that your Personal Data is kept as accurate, complete and current as possible by informing Oregon Tool of any changes or errors. You should notify your local Oregon Tool contact of any changes to the Personal Data that we hold about you (e.g. a change of address).
(e) Data security: We use appropriate technical and organisational measures to protect the Personal Data that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your Personal Data. Specific measures we use include encryption of transmission of confidential information (e.g., login credentials or information submitted from within the Website) using secure socket layer technology (SSL).
(f) Data processors: We may engage third parties to process Personal Data for and on behalf of Oregon Tool. We require such data processors to process Personal Data and act strictly on our instructions and to take appropriate steps to ensure that Personal Data remains protected.
(g) International data transfers: Your Personal Data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country (and, in some cases, may not be as protective).
Specifically, our servers are located in European Union and in the US, and our group companies and third-party service providers and partners operate around the world. This means that when we collect your Personal Data we may process it in any of these countries.
However, we have taken appropriate safeguards to require that your Personal Data will remain protected in accordance with this Notice. These include implementing Binding Corporate Rules for transfers of Personal Data between our group companies, which require all group companies to protect Personal Data they process from the EEA in accordance with European Union data protection law. Our Binding Corporate Rules are available here.
When transferring personal data to our third-party vendors, suppliers, service providers and other third parties located outside the EU/EEA, we rely on the EU’s Standard Contractual Clause. Our Standard Contractual Clauses can be provided on request.
(h) Data Retention: We retain Personal Data we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).
When we have no ongoing legitimate business need to process your Personal Data, we will either delete or anonymise it or, if this is not possible (for example, because your Personal Data has been stored in backup archives), then we will securely store your Personal Data and isolate it from any further processing until deletion is possible.
5. Your data protection rights
5.1 You have the following data protection rights:
(a) If you wish to access, correct, update or request deletion of your Personal Data, you can do so at any time by contacting us using the following contact details at [email protected].
(b) In addition, in certain circumstances, as stipulated in the applicable data protection legislation, you can object to processing of your Personal Data, ask us to restrict processing of your Personal Data or request portability of your Personal Data. Again, you can exercise these rights by contacting us using the following contact details at [email protected].
(c) If we have collected and process your Personal Data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your Personal Data conducted in reliance on lawful processing grounds other than consent.
(d) You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us using the contact details provided above.
(e) If you have a complaint or concern about how we are processing your Personal Data then we will endeavour to address such concern(s). If you feel we have not sufficiently addressed your complaint or concern, you have the right to complain to a data protection authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority. (Contact details for data protection authorities in the European Economic Area, Switzerland and certain non-European countries (including the US and Canada) are available here.)
(f) If you are located in France, you have the right to define general or specific directives regarding the use and disclosure of your personal information after your death according to the French Data Protection Act.
5.2 We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
6. Linking to other Websites
6.1 The Website may contain hyperlinks to Websites owned and operated by third parties. These Websites have their own privacy policies and we urge you to review them. They will govern the use of Personal Data you submit whilst visiting these Websites.
We do not accept any responsibility or liability for the privacy practices of such third-party Websites and your use of such Websites is at your own risk.
7. Updates to this Notice
7.1 We may update this Notice from time to time in response to changing legal, technical or business developments. When we update our Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Notice changes if and where this is required by applicable data protection laws.
7.2 You can see when this Notice was last updated by checking the “last updated” date displayed at the top of this Notice.
7.3 How to contact us
If you have any questions about this Notice, or if you wish to exercise your rights, you can contact us by email at: [email protected].
8. For California Residents
8.1 This notice is provided to comply with the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (collectively, the “CCPA”) and any terms defined in the CCPA have the same meaning when used in this notice. As used in this section, “personal information” means information that meets the definition of “personal information” as set forth in the CCPA and is not otherwise excluded from the scope of the CCPA (e.g., publicly available information).
8.2 A California Resident’s Rights Under the CCPA
California residents have the below rights under the CCPA
8.2.1 Right to Know
You have a right to submit a verifiable request for copies of your personal information that Oregon Tool has held over the past 12 months, free of charge, including:
• The categories of personal information that we have collected.
• The categories of sources from which we collected personal information.
• The business or commercial purpose for collecting, selling, or sharing personal information.
• The categories of third parties to whom we disclose personal information.
• The specific pieces of personal information we have collected.
8.2.2 Right to deletion
At your request, we will delete your personal information unless we need to keep such information for legal or business purposes and/or to provide services or further the relationship with us that you have requested (including, but not limited to your role as an employee or other employment or business relationship).
8.2.3 Right to opt out of sale or sharing
Subject to certain business and legal exceptions, including those noted above, you may request that we stop selling or sharing your personal information for cross-context behavioral advertising. Notwithstanding the foregoing, we do not sell or share your personal information for cross-context behavioral advertising.
8.2.4 Right to correct
We will use commercially reasonable efforts to comply with your request to correct any inaccurate personal information.
8.2.5 Right to limit the use and disclosure of Sensitive Personal Information
Subject to certain business and legal exceptions, including those noted above, you may request that we limit the use and disclosure of sensitive personal information, as that term is defined under the CCPA (e.g., social security number, driver’s license number, passport number, account log-in information, and a precise geolocation).
8.2.6 Right to data portability
At your request, and subject to certain exceptions, we will provide you free of charge with any of your personal information that we hold, and will provide it in a structured, commonly used and machine-readable format.
8.2.7 Right to nondiscrimination
You are entitled to exercise the rights described above free from discriminatory treatment prohibited by the CCPA.
8.3 Categories of personal information we may collect
The categories of personal information that we may collect about you are:
• Name
• Phone number(s)
• Email address (es)
• Mailing address(es)
• User ID(s), online identifiers, and log-in credentials
• Internet Protocol addresses
• Oregon Tool’s products or services purchased, obtained, or considered; and other purchasing or consuming histories or tendencies
• Date of birth
• Gender, sexual orientation, race, ethnicity, and national origin
• Internet activity information, such as browsing and search history, and interactions with websites and applications, our systems, and networks
• Geolocation data
• Inferences, including inferences drawn from any of the information identified above, to create a profile about you, such as a profile that reflects your pronoun preferences, characteristics, abilities, and aptitudes
8.4 Sources from which personal information may be collected
In addition to the sources described above, we may also obtain personal information about you from the following sources:
• Public sources
• Third parties that perform services for us or on our behalf
• Government agencies
• Automated technologies
8.5 Purposes for collecting personal information
In addition to the purposes described above, we may collect your personal information for the following additional business and/or commercial purposes:
• Marketing and communications
• Training and quality-control
• Customer education
• To provide a customized and personalized list of our products and services that may interest you
• To conduct business analysis, planning and reporting
• To verify your identity
• To protect you (e.g., to protect you against fraudulent or illegal activity)
• To maintain the accuracy of our records
We retain each category of personal information that we collect for as long as necessary to fulfill the purposes described in this privacy policy.
8.6 Disclosures to third parties
As noted above, we may disclose your personal information with the following third parties:
• Affiliates. We may disclose information to any current or future affiliates, parent companies, or subsidiaries of Oregon Tool.
• Service Providers. We may disclose your information to our vendors, service providers, agents, or others who perform functions on our behalf.
8.7 Exercising your California privacy rights – Oregon Tool will respond to permitted CCPA requests in accordance with applicable laws if it can verify the identity of the individual submitting the request.
8.8 You may submit a CCPA request by emailing [email protected] or filling out this form DSAR Form